I was tasked with exploring how digital twins can support first responders and design and develop a prototype based on UX research. I chose firefighters as my primary first responders as needed to focus on a category of first responders to be able to produce a practical solution.
I needed to devise a 12 weeks plan to scope the problem, perform my research, analyze the results, ideate a product based on that, produce a prototype and finally perform usability testing.
I started with a rather simple question. what needed to be known? to answer that question I started with reaching out to the firefighters and while waiting for them to get back to me, I studies the current literature and read blogs and watched Youtube videos as secondary research.
November 13, 2022